Return policy
At Yunlutm, we want you to love every pair of clothing you order. If for any reason you are not completely satisfied, returns and exchanges are simple and hassle-free.
Return Eligibility
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Returns must be made within 30 days of delivery.
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Items must be unused, unwashed, and in original condition with all tags attached.
How to Return
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Contact us via contact@yunlutm.com to start your return.
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Provide your order number and reason for the return.
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Pack the item securely for shipping.
Refunds
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After we receive and inspect your return, we will notify you via email.
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Refunds are processed within 5–7 business days.
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The refunded amount will be applied to your original payment method.
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Depending on your bank, it may take an additional 3–5 business days for the funds to appear in your account.
Exchanges
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If you wish to exchange for a different size or style, follow the return steps and indicate your desired exchange.
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Exchanges are subject to product availability.
Need Help?
If you have any questions regarding returns or refunds, please feel free to contact us:
Yunlutm is operated by Luoyang Xunyuan Technology Co., Ltd.
Company Name: Luoyang Xunyuan Technology Co., Ltd.
Registered business address: Units 1001, 1002, 1003, 1005, 1006, 1007, 1016, 1017, 1018, and 1019, Building 11, Central Plaza, 181 Jiudu West Road, Jianxi District, Luoyang City, Henan Province
Country: China
Notice: This is our registered business address and is not a return address.
Phone: +86-13596194836
Email: contact@yunlutm.com